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A holistic approach to legal and humanitarian perspectives

RC Chhangani

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The health care industry, including hospitals, has the greatest need for sophisticated information systems because of the enormous amount of data it handles and because of its life-and-death responsibilities. Yet the implementation of large-scale and robust-enough IT systems in public healthcare institutions can be challenging as well as ineffective. We know that several large American medical centers have not been successful in attempting to execute major upgrades or overhaul their processes. Without careful preparation and agile execution, some may experience a serious, expensive, and distracting fate. With the pace of today's technological innovation and efficiency demands, health care organizations need enhanced customer service orientation, a multi-channeled market... (more)